Shipping policy

Shipping & Return Policy

Shipping Destinations

Minimuse-Store offers worldwide shipping by partnering with trusted local postal services and delivery companies to complete deliveries. We ship to customers around the world.

Shipping Restrictions

We currently ship worldwide.

Processing Time

Orders are normally processed within 3–5 business days before shipment.

During busy periods such as Thanksgiving, Christmas, Chinese New Year, Deepavali, and other major holidays, processing times may be slightly longer.

Order Cancellation

Orders cannot be cancelled once they have been shipped.

Estimated Shipping Times

Please note that delivery times are estimates only.

Minimuse-Store cannot guarantee an exact delivery date because delays may occur due to:

  • customs inspections
  • public holidays
  • weather conditions
  • carrier delays
  • high shipping volumes
  • incomplete or incorrect shipping information
  • unavailable recipient

Large or bulky items may require additional transit time.

Estimated Delivery

7–15 Business Days

  • China
  • Hong Kong
  • Macao
  • Malaysia
  • Taiwan
  • United Kingdom
  • United States

10–20 Business Days

  • Australia
  • Canada
  • France
  • Germany
  • Ireland
  • Italy
  • Israel
  • Japan
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Russia
  • Singapore
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • United Arab Emirates
  • Ukraine

15–30 Business Days

  • Angola
  • Armenia
  • Austria
  • Azerbaijan
  • Belgium
  • Brazil
  • Bulgaria
  • Cambodia
  • Cyprus
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • Greece
  • Hungary
  • India
  • Indonesia
  • Jordan
  • Kazakhstan
  • Kuwait
  • Latvia
  • Lebanon
  • Lithuania
  • Luxembourg
  • Mexico
  • Monaco
  • Oman
  • Peru
  • Qatar
  • Romania
  • Saudi Arabia
  • Slovakia
  • Slovenia
  • South Africa
  • Thailand
  • Turkey

Where Are Orders Shipped From?

Orders may be shipped from one of our fulfillment partners located in:

  • Germany
  • United Kingdom
  • United States
  • Turkey
  • Hong Kong
  • Singapore
  • Malaysia
  • China

To speed up delivery, orders containing multiple items may be shipped separately. You may receive one package before another.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing:

  • your tracking number
  • a tracking link

Please allow 3–10 days after shipment for tracking information to become available.

Incorrect Shipping Address

Minimuse-Store is not responsible for packages that cannot be delivered because of:

  • incorrect address
  • incomplete address
  • missing apartment number
  • incorrect postal code
  • incorrect phone number

Please check your shipping information carefully before placing your order.

If you notice an error, contact us within 24 hours.

Email: renatamoeller163@gmail.com

Subject: URGENT SHIPPING ADDRESS ERROR

Please note that once an order has shipped, changing the delivery address is usually not possible. A reshipping fee may apply if a package must be sent again.

Delivery Information

MiniMuse is not responsible for:

  • lost packages
  • stolen packages
  • shipping delays caused by postal carriers

Lost Package

If your package has not arrived after 60 business days and tracking can no longer locate it, please obtain written confirmation from your local post office stating that the package was not delivered.

Once confirmed, we will gladly send a replacement as soon as possible.

Unclaimed Packages

If a package is returned because it was not collected within 14 days, no refund will be issued.

If the returned package arrives back to Minimuse-Store, we will contact you by email and arrange re-shipment after payment of the new shipping cost.

Payment Security

Minimuse-Store uses secure payment processing and modern security technologies to protect your:

  • payment information
  • credit card details
  • contact information
  • shipping and billing information

Your personal information is treated as confidential and secure.

Taxes, Customs & Import Duties

Minimuse-Store has no control over customs inspections or customs processing times.

Any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by your country are the customer's responsibility, including cases where a shipment is refused.

For more information, please contact your local customs office.